Refund policy

Refund & Return Policy

All sales are final unless your order arrives damaged, defective, or incorrect.

Because our artwork is made, printed, signed, and/or prepared specifically for each order, we do not accept returns or exchanges for change of mind, sizing preferences, or ordering the wrong item.

If your order arrives damaged, defective, or incorrect, please contact us at art@pacoway.com within 7 days of deliveryand include:

  • Your order number
  • Photos of the packaging
  • Photos clearly showing the damage or issue

We’ll review the claim and, if approved, arrange a replacement or refund as appropriate.

Shipping damage claims may require the original packaging to be retained until the claim is resolved.

Refunds, when approved, are issued to the original payment method.

*ORIGINAL AND LIMITED EDITION ARTWORK CAN NOT BE REFUNDED, RETURNED, OR EXCHANGED.*

If you have questions about your order, contact us at art@pacoway.com